TheHouseKraft.
Interior Designer Orientation Program
Document Objective
Showcase Transparency
• On Design Process
• On Scope finalized by the customer
• On Timelines
• On Design ideology
Being a SME (Subject Matter expert)
• Requirement Gathering (Cust Requirement)
• Use info to guide customers on Kitchen Cabinet & Fixtures, Electrical layout and planning (Blogs)
• Use info to guide customers on HK Lighting (Blogs)
Maintain Documentation
• DRD
• 3D Blueprint
• Design Docket
• Project Docket
Ensure a clean Handover
• Personally inspect site while the work is progressing
• Personally inspect the Site before handover for snags
• Take customer thru the scope & work on closing any unfinished snags
• Sign off with good Feedback & Google review
Vision Statement
To revolutionize the interior design industry by seamlessly integrating technology with our expertise, creating innovative and captivating spaces that exceed our clients' expectations.
Mission Statement
Our mission is to provide exceptional interior design and execution services, leveraging cutting-edge technology to enhance the overall experience for our clients. By combining our passion for design with the power of technology, we aim to deliver unique.
Core Value
Innovation: We embrace cutting-edge technology to revolutionize the interior design industry and deliver exceptional results to our clients. Our tech-driven approach allows us to stay ahead of the curve and constantly push the boundaries of creativity.
Excellence: We are committed to delivering excellence in every aspect of our work, from concept development to execution. Our team of skilled professionals ensures that every project is executed with meticulous attention to detail, ensuring the highest quality standards are met.
Client-Centric Approach: We prioritize our clients' needs and aspirations above all else. Our team takes the time to understand their vision and preferences, tailoring our designs to reflect their unique style and personality. We believe in building strong, long-lasting relationships with our clients based on trust and open communication.
Sustainability: As a responsible interior design firm, we are dedicated to promoting sustainable practices. We strive to incorporate eco-friendly materials and energy-efficient solutions into our designs, minimizing our environmental impact while creating beautiful spaces that stand the test of time.
Collaboration: We believe that the best results are achieved through collaboration. We work closely with our clients, architects, and contractors to ensure seamless coordination and execution of each project. Our transparent and collaborative approach fosters a positive and productive working environment.
Attention to Detail: We understand that it's the small details that make a big difference. From selecting the perfect color palette to choosing the right furniture and accessories, we pay meticulous attention to every aspect of the design process. This dedication to detail ensures that our clients' spaces are thoughtfully curated and visually stunning.
​
Integrity: We operate with the utmost integrity, always acting in the best interest of our clients. We are transparent in our communication, providing honest and realistic expectations from the initial consultation to the final delivery. Our clients can trust us to deliver on our promises and exceed their expectations.
Continuous Learning: We are passionate about staying at the forefront of the industry. Our team actively seeks out new trends, techniques, and technologies to enhance our design capabilities. We believe in continuous learning and improvement, ensuring that our clients benefit from the latest advancements in interior design.
Time Efficiency: We understand the value of our clients' time and strive to complete projects within agreed-upon timelines. Our efficient project management processes and streamlined execution ensure that our clients can enjoy their beautifully designed spaces without unnecessary delays.
Customer DELIGHT: Our commitment to providing service sets us apart. We go above and beyond to exceed our clients' expectations, offering personalized attention that should result in not just customer delight but Customer Delight!
With these core values, we are confident in our ability to deliver outstanding interior design and execution services, driven by technology and a genuine passion for creating beautiful and functional spaces.​​​
​
Company Overview
• Since our inception in 2017, TheHouseKraft has been a pioneer in transforming spaces into inspiring homes. Our mission is to create personalized, functional, and aesthetically stunning interiors that reflect our clients' unique lifestyles and preferences.
• At TheHouseKraft, we pride ourselves on a collaborative approach. With a talented team of Interior designers, Product Designers, and Project coordinators who ensure seamless execution from concept to completion. Our commitment to Quality, Timelines, Attention to detail, and Innovative designs set us apart in the industry.
• As a designer, you play a pivotal role in shaping the vision and creating experiences for our clients. Together, we aim to bring dreams to life and exceed expectations with every project.
Resources
Website: www.thehousekraft.com
Core material Highlights
Warranty Highlights
T&C Highlights
Customer Etiquettes
TheHouseKraft Overview

Policies (2025)
Working Hours
• Monday to Saturday: 10:00 AM – 6:00 PM
• Lunch Break: 1:00 PM –2.00 PM
Leave Policy
• Casual Leave
8 annual leaves per year (prorated based on joining date).
• Sick Leave
8 paid Sick leaves annually.
• Public Holidays
As per the company’s annual holiday calendar.
• Leave Application
Submit leave requests through the HR portal at least 3 days in advance for planned leaves.
Inform the reporting manager immediately for unplanned leaves.
• Unpaid Leave
Any absence beyond the allotted leave balance will be treated as unpaid leave.
Please go through the leave Policy document for detailed info.
Code of Conduct
• Professional Behavior
Maintain a professional attitude with clients, colleagues, and vendors.
• Dress Code
Smart casuals during office hours; formal attire for client meetings.
• Timely Communication
Respond to emails and client queries promptly.
• Team Collaboration
Actively participate in team meetings and brainstorming sessions.
• Respectful Environment
No tolerance for harassment or discrimination.
Confidentiality & Data Protection Guidelines
• Confidentiality
Do not disclose sensitive company or client information to unauthorized individuals.
Sign the Non-Disclosure Agreement (NDA) as part of onboarding.
• Data Protection
Safeguard all client data, project files, and company documents in the shared folder that will be shared with individual employees.
• Breach of Confidentiality
Any breach will lead to Legal & disciplinary action, including termination if necessary.
Confidentiality & Data Protection Guidelines









Customer Onboarding to Handover Process
